SJvv
Susan Janse van vuuren
1 reviews | Active since Feb 2016
16 Feb 2016, 11:42
dont fix account
I contacted edgars about the loading of a club membership without consent. i phoned them. received a letter from them to say i need to pay the outstanding amount. the amout outstanding is because of the loading of club.
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Edgars's replyOfficial
23 Feb 2016, 08:57Hello Susan Janse van ,
Thank you for bringing this matter to our attention. Please be advised all financial products have been cancelled and reversed as per you request this will reflect as of your next billing cycle statement.
We must apologise for the inconvenience and frustration caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised all financial products have been cancelled and reversed as per you request this will reflect as of your next billing cycle statement.
We must apologise for the inconvenience and frustration caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply23 Feb 2016, 08:57
Official
Hello Susan Janse van ,
Thank you for bringing this matter to our attention. Please be advised all financial products have been cancelled and reversed as per you request this will reflect as of your next billing cycle statement.
We must apologise for the inconvenience and frustration caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised all financial products have been cancelled and reversed as per you request this will reflect as of your next billing cycle statement.
We must apologise for the inconvenience and frustration caused. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,