1 reviews | Active since Aug 2014
dont care attitude
on the 14 may 2015 i logged a complaint with hello peter and the 18 may2015 i received a call from head office and they confrenced the store manager ,i wonder if they did not do that would he even have bothered to phone.he stated <br> that he will look in to my complaint and get back to me ,to this date the 18/06/205 i have not received feedback as i was treated unhumanly by a woman called grace ref number ref ***/GO.<br> <br> <br> please guys without us you wont have work one need to respect their customers and treat them accordindly<br> i am bit worried as in my case its the branch manager who promised to get back to me and didnt so who is going to resolve my query ,a branch manager need to set an example if he doesnt fulfil hs promises as a leader and provide customers with excellent service,then we cannot expect his people lo do so ,im very much dissapointed .<br>
It is with great displeasure to hear that you haven't received feedback after the conference call. Kindly note high management has been notified because keeping the promise to our customers is a priority. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you again for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
Best regards,
It is with great displeasure to hear that you haven't received feedback after the conference call. Kindly note high management has been notified because keeping the promise to our customers is a priority. We assure you all concerns raised on this query will be addressed accordingly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Thank you again for your continued support and loyalty.
Kind regards.
Edcon customer experience team.
***
Best regards,
