Don't buy on Edgars online, Worst shopping experience ever!

If I could give Edgars a minus 5 star rating I would.

I bought 6 items on the 12 of August 2018 from Edgars online, (2 jeans, 2 pack of underwear, deodorant and shoes) expecting it to take not longer than a week to arrive. I bought those items for a birthday party I went to on the 1st September. It is now the 7th of September (party is over and done with) and still no items. On the 27th of August I sent them an email complaining about the order taking long and they rep**** with:

" Our sincere apology that you have not received communication regarding your order. Please note that your order is dispatch, we doing follow up to find out when will delivery take place.

Your reference number is ********** 1575/GO and will get feedback within 48 working hours"

I then waited till the 2nd of September and still no reply... I thought I was going to get feedback within 48 working hours???

I don't want the items anymore! Cancel it! It is useless to me, as I needed those items for the birthday party!

After this whole thing is done I am cancelling my Edgars account, and will never buy from them again.

Been a customer with them for 10 years now, but damn their service is really pathetic.