SD
Sharleen D
1 reviews | Active since Mar 2009
06 Jun 2015, 22:24
Don't lie to customers!
I received a message saying I had received a voucher for R75 to spend. So I left for Edgars Northgate to shop, when I get to customer services before Christina even finishes reading the message, she immediately says \oh that is a mistake
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Replies (1)
Edgars's replyOfficial
09 Jun 2015, 12:05Hello loycustomer,
We tried contacting you at 11:55 AM but we couldn't reach you. The number does not exist.
Thank you for bringing this matter to our attention. Kindly note your query will be referred to our Marketing department to address, and concrete feedback will be given to you shortly. We understand the frustration and discomfort caused, but the Marketing department is in receipt of this query.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We tried contacting you at 11:55 AM but we couldn't reach you. The number does not exist.
Thank you for bringing this matter to our attention. Kindly note your query will be referred to our Marketing department to address, and concrete feedback will be given to you shortly. We understand the frustration and discomfort caused, but the Marketing department is in receipt of this query.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply09 Jun 2015, 12:05
Official
Hello loycustomer,
We tried contacting you at 11:55 AM but we couldn't reach you. The number does not exist.
Thank you for bringing this matter to our attention. Kindly note your query will be referred to our Marketing department to address, and concrete feedback will be given to you shortly. We understand the frustration and discomfort caused, but the Marketing department is in receipt of this query.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We tried contacting you at 11:55 AM but we couldn't reach you. The number does not exist.
Thank you for bringing this matter to our attention. Kindly note your query will be referred to our Marketing department to address, and concrete feedback will be given to you shortly. We understand the frustration and discomfort caused, but the Marketing department is in receipt of this query.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***