Don't know how EDGARS east gate is still operating

Decided to buy a pair of boots that were on a shelf down stairs, only to find that there was only one size 6 shoe. Then went to the shoe section who said they don't have anymore size 6 boots in that style. Went back down stairs to where the boots were I saw that the doll (manikin) had size 6 boots on. Then asked the Edgars employee to assist- she said she would call someone as they have to undress the manikin. We waited a full 20 minutes for visual (Pumsele) to arrive only to be treated with disgusting attitude. She said ''if I want this sixe 6 then I better take the pair as she now has to undress the manikin''. After 30 minutes of finally getting the boots-she now says I need to go fetch the box from upstairs. I said no thank you I don't want a box- she says no you have to!!! I can assure you that many people have bought the same boots off the shelf without a box and bought 2 different sizes.<br> <br> 2nd experience: Go to pay using my debit card, the cashier swipes and says it says EFT offline, however, I got a sms instantly from my bank stating that the money had been taken off my account. The way Refiloe handled this was a disgrace.