MM
Mampe M
1 reviews | Active since Aug 2015
28 Aug 2015, 22:37
Don't be fooled by their **** smiles
I bought a gadget AG go tab for which i was advised to insure by Thembeka Nhlapo. The phone got lost and I claimed on 11th of June. To my dismay, I got told that the phone was not insured but my enrollment slip shows clearly that the phone was in fact insured. How could I have been given the enrollment slip for the phone which was not insured, for which I signed? Don't think they smile at you! Rather prepare yourself to run, they are about to bite you!
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
03 Sept 2015, 14:02Hello Mampe Mofolo,
We tried contacting you at 01:29 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. Please be advised we have referred this matter to the store manager to address and revert with feedback. We understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
We tried contacting you at 01:29 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. Please be advised we have referred this matter to the store manager to address and revert with feedback. We understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply03 Sept 2015, 14:02
Official
Hello Mampe Mofolo,
We tried contacting you at 01:29 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. Please be advised we have referred this matter to the store manager to address and revert with feedback. We understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
We tried contacting you at 01:29 PM but we couldn't reach you.
Thank you for notifying us of the lapse in service. Please be advised we have referred this matter to the store manager to address and revert with feedback. We understand the frustration and discomfort caused, but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***