BM
BOITUMELO M

1 reviews | Active since Nov 2018

06 Mar 2019, 13:38

***** Edgars partners

These people called me claiming they are from Edcon/Edgar’s offering me free data. They claim they'll send an sms which I did not receive. They are so ***** as they have all your information including ID number . They called me today telling me they won’t cancel the application the money will be included into my Edgars account. When I call Edgar’s I’m given another call Centre number to call to cancel this. Why would Edgars give away our personal details to theses ***** companies. This is bull****, it means I’m not safe as Edgars client. I’m done with Edgars if they don’t sort out this mess.

0
Replies (1)
Edgars
Edgars's reply06 Mar 2019, 14:56
Official
Hi Boitumelo

Thank you for making contact with us regarding the billing on your account.

Please note that your query has  already been escalated to our third parties for investigation purposes  and feedback will be provided to you.
We apologise for the frustrations caused to you.
Should  you have any discrepancies on your statement kindly contact us immediately on the number that appears on the  statement.
Reference:   ***/GO

Kind regards

The Edgar's Customer Experience Team
***

Best regards,