RS
Rene S

1 reviews | Active since Mar 2019

08 Mar 2019, 08:51

***** EDGARS CHARGES OUT OF NOWHERE!

I've been trying to find out what is this mobile content fee that I am being charged for since June 2015.

I've asked to cancel this fee in June 2015 and until date I am still paying for it. Email below:

Musa Khumalo ********** date: Jun 11, 2015, 10:31 AM subject: Re: statements mailed-by: gmail.com Thank you for this Musa,

I see that Mango was charging my account for tickets that I purchased using my credit card. I think that they are doing this for a long time and I need to rectify this as soon as possible.

1. Can I request statements from January 2014 - December 2014.

2. Can you please explain the life membership fee and mobile content fee that I am paying? And how do I cancel these subscriptions.

Thank you,

Rene'

I have had my account for long time and suddenly on my 06/04/2015 statement, this mobile content fee started getting deducted.

How will I get all this UNFAIR, UNJUSTIFIED AND TOTAL *******! of this mobile content fee back?

0
Replies (1)
Edgars
Edgars's reply08 Mar 2019, 12:24
Official
Dear Rene

Thank you for taking the time in sharing your experience with us .
Please accept our sincere apologies for the frustrations and disappointment caused to you in this instance. As per our discussion we will escalate your query to our third parties for an investigation regarding the mobile content and final feedback will be provided to you.
Your ***/GO

Kind regards

The Edgar's Customer Experience Team
***