DO NOT USE EDGARS ONLINE!

Do not use Edgar's online!! I purchased a air Fryer from them and payed cash. On arrival of the item it was clear that it was not new. The box was not sealed and you could clearly see that the air Fryer was taken out before. The protective plastic that you usually have to peal off when buying something new was already peald of. The original plug was even removed and replaced by a plug that was clearly not the the original plug. The fact of the mater is you pay for a new item and they think its ok to send you items that was clearly displayed or used before. I requested the return of the item immediately and provided them with pictures as requested. My request was for the item to be replaced by a new air Fryer as payed for or I be re funded. Its been 3 weeks and I am still struggling to get feedback from Edgar's. I have to phone them they all the time and they can't give me proper feedback and then they never phone me back as requested and promised. They just send emails with the same exact sengace saying that they are waiting for feedback. This is totally unacceptable as I payed cash and I payed for a new item. Its not possible that it can take 3 weeks to get feedback. Once again I will advice any possible clients not to use Edgar's online if possible wrather pay a bit more and buy it from a reputable distributor like take allot because if you experience a problem it takes 2 dayes to be resolved not 3 weeks in counting as with Edgar's online.