DN
Dylan N

1 reviews | Active since Mar 2016

25 Nov 2019, 08:23

DO NOT TRUST THEM!!!

Opened my account 3 months ago, was promised R 1750.00 worth of vouchers, most of these have not formalised and when I ask about them I have been told that I can only use the ones I have been sent, the others have expired so I cannot use them, even though these were supp**** after they expired. Catch 22 don’t you think, or is this just Edcon ******** the South African community ?

Typical, ******* s what they are. I have stood at Edgars Mall of Africa on numerous occasions, for a total of about 5 hours to sort this out, no one has assisted and no one seems able to assist.

Now trying to cancel my club membership and they blatantly refuse to acknowledge me, so I have to pay for this thing monthly that I do not use. Dislike this company with the passion. DO NOT TRUST THEM, especially Joseph Gabie!!!

0
Replies (1)
Edgars
Edgars's reply25 Nov 2019, 09:00
Official
Dear Dylan

Thank you once again for making contact with us  regarding the new account vouchers.

We will send you  a copy of the email that was sent to you on the 30/9/19 which includes all  the vouchers .

Please accept our sincere apologies  for the frustrations caused to you . Kindly let us know if we should amend your email address .

***/GO

Kind regards

Edgars Customer Experience Team
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