CH
Cay H
1 reviews | Active since Jun 2020
09 Jun 2020, 17:21
Do not recommend ordering online from Edgars !
I placed an online ordered with Edgars on the 2nd of May . At first I was told that delivery would take up to three weeks , then after more than a month , I got a message saying that my package would arrive in 3-5 days. After not receiving it, I then called and they said that they have been struggling due to lockdown , which I understand but more than a month ? Have I ordered from wish or Edgars ? I’m very confused. I still have not received my order and thereafter have struggled to reach them via the numbers provided .
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Replies (3)0
Replies (3)
Edgars's replyOfficial
12 Jun 2020, 16:44Good day Cay
Thank you for your post.
We apologise for the delayed response.
As per our systems, your order was delivered on the 29th of May 2020 at 11:34 by the Fast & Furious couriers.
Kindly advise if the above information is correct to enable us in investigating further.
Your complaint reference number is ***/GO
Kind Regards,
The Edgars Team
Thank you for your post.
We apologise for the delayed response.
As per our systems, your order was delivered on the 29th of May 2020 at 11:34 by the Fast & Furious couriers.
Kindly advise if the above information is correct to enable us in investigating further.
Your complaint reference number is ***/GO
Kind Regards,
The Edgars Team
Best regards,
Edgars's reply12 Jun 2020, 16:44
Official
Good day Cay
Thank you for your post.
We apologise for the delayed response.
As per our systems, your order was delivered on the 29th of May 2020 at 11:34 by the Fast & Furious couriers.
Kindly advise if the above information is correct to enable us in investigating further.
Your complaint reference number is ***/GO
Kind Regards,
The Edgars Team
Thank you for your post.
We apologise for the delayed response.
As per our systems, your order was delivered on the 29th of May 2020 at 11:34 by the Fast & Furious couriers.
Kindly advise if the above information is correct to enable us in investigating further.
Your complaint reference number is ***/GO
Kind Regards,
The Edgars Team
Best regards,
CH
Cay H's updateReviewer Update
12 Jun 2020, 17:13Good day
I have not received my full package . I only received 1 item out of 3 items .
My mother ( Audrey Hine) has emailed numerous times as well . She also asked the courier for the rest of the package and he said that he only has the one item (eye patches) . I am still waiting for the 2 jeans which I also ordered .
I have not received my full package . I only received 1 item out of 3 items .
My mother ( Audrey Hine) has emailed numerous times as well . She also asked the courier for the rest of the package and he said that he only has the one item (eye patches) . I am still waiting for the 2 jeans which I also ordered .
CH
Cay H's update12 Jun 2020, 17:13
Reviewer Update
Good day
I have not received my full package . I only received 1 item out of 3 items .
My mother ( Audrey Hine) has emailed numerous times as well . She also asked the courier for the rest of the package and he said that he only has the one item (eye patches) . I am still waiting for the 2 jeans which I also ordered .
I have not received my full package . I only received 1 item out of 3 items .
My mother ( Audrey Hine) has emailed numerous times as well . She also asked the courier for the rest of the package and he said that he only has the one item (eye patches) . I am still waiting for the 2 jeans which I also ordered .
CH
Cay H's updateReviewer Update
13 Jun 2020, 13:31Good day
I would just like to clarify .
With regards to the review, I was not referring to my order . I’m referring to an order of which I placed on my mother’s account ( Audrey Hine) .
I would just like to clarify .
With regards to the review, I was not referring to my order . I’m referring to an order of which I placed on my mother’s account ( Audrey Hine) .
CH
Cay H's update13 Jun 2020, 13:31
Reviewer Update
Good day
I would just like to clarify .
With regards to the review, I was not referring to my order . I’m referring to an order of which I placed on my mother’s account ( Audrey Hine) .
I would just like to clarify .
With regards to the review, I was not referring to my order . I’m referring to an order of which I placed on my mother’s account ( Audrey Hine) .