MJ
Marieta J

1 reviews | Active since May 2017

20 May 2020, 10:20

Do not order online from Edgars

I ordered items online. I am charged for the items but no one can tell me where the items are. I have spoken to 4 people already and no one can assist me. Another 5 people just put the phone down in my ear as it seems that they are not willing to assist me.

0
Replies (2)
Edgars
Edgars's reply21 May 2020, 11:36
Official
Good day Marieta,

Thank you for taking time to write to us

We apologise profusely for the inconvenience caused.

Your complaint has been acknowledged, we will investigate and revert with feedback.

The reference number for the complaint is ***/GO

Warm Regards
The Edgars Team

Best regards,

Edgars
Edgars's reply21 May 2020, 13:50
Official
Good day Marieta ,

Thank you for taking time to write to us.

We apologise profusely for the inconvenience caused.

Kindly note that we are still on backlog with the online orders.

Your order will be delivered, however we can’t confirm that delivery will be done by the end of the week.

Please bear with us for another week.

The reference number for your query is ***/GO

Warm Regards,
The Edgars Team

Best regards,