JR
Judith R

1 reviews | Active since Mar 2018

06 Mar 2018, 15:42

DO NOT Open an Account with Edgars

I have had an account with Edgars for many years. Over the past couple of months I had additional medical expenses and this limited my ability to pay all my accounts. I was contacted by Edgars' collection department and I have made an arrangement to pay the account. I paid one of the payments two days later than the arrange dates and now I am being relentlessly harrassed by the collections call centre. They are rude and abrasive in their handling of customers. I will be paying this account finish and will be closing my account with them.

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Replies (1)
Edgars
Edgars's reply06 Mar 2018, 17:51
Official

Thank you for making contact with us .Please be advised that you need to contact our accounts team on ***to make suitable payment arrangements to prevent calls from our collections team. If the payment is not received as per the arrangements then they will continue to call you.***/GO

Kind regards

The Edcon Customer Experience Team