DO NOT BUY FROM MAC AT EDGAR'S!!! THEY GAVE US INCORRECT PRODUCTS AND HAVE NOT GOTTEN BACK TO US AFTER WE LODGED A COMPLAINT LAST WEEK!!!

I published a review last week about the lady at the MAC counter at the glen gave my pensioner mother the wrong colour foundation and concealer. My mother is NC 40 which we agreed on and the lady gives her NC 42 which is my colour as I'm 2 shades darker than my mum who is quite light skinned. She wid never wear my colour as it looks orange. I convinced her to use MAC as iv been using it for years. And she spent over R2000 buying it on her Edgar's account. So you can pick up who worked there and made the mistake from the Edgar's card. She is not going to pay the Edgar's account until this is sorted!! The lady was also so uninterested in helping us, we had to pick the colours. And then she ends up giving my mum the wrong colours. my mum lives in Durban and was here on holiday therefore I took her to the glen MAC. MAC counter is representing Edgar's and if you're allowing this kind of service then Ur going to lose many customers. She wants the correct colour foundation and the correct concealer. The powder is fine. The concealer is absolutely light and is supposed to be a shade darker than the foundation. But Ur staff was so useless and unhelpful and ended giving us the wrong products. My mum only realised now that she was given the wrong colours as she was still finishing her Estée Lauder foundation and concealer. We would like this swapped Nd you can use it as testers otherwise she is not paying this account and will close the account. She's a pensioner so it doesn't matter whether she has a bad credit record or not. This is the only account she has otherwise she pays everything cash.