1 reviews | Active since Apr 2019
Do Not Buy From Edgars!!! **********!!!
I ordered homeward online and when I received the order, there were some items missing which were on the invoice. I contacted Edgars and they told me they would investigate and come back to me in 24hours. 48 hours later I called the call Centre because no one had contacted me and I needed feedback. I spoke to a consultant who informed me that the items were out of stock and they had failed to mention it and I would be receiving a refund within 48 hours. It has been 360 hours and my refund still hasn’t been processed. I have been emailing and calling to no avail. If my refund is not processed, I am cancelling my account, returning the order and taking legal action.
To everyone, DO NOT BUY FROM Edgars!!!!
We apologise profusely for the inconvenience caused.
Kindly note that your complaint has been referred to Management for urgent resolution.
The reference number generated for the complaint is ***/GO.
Warm Regards
The Edcon Team
Best regards,
We apologise profusely for the inconvenience caused.
Kindly note that your complaint has been referred to Management for urgent resolution.
The reference number generated for the complaint is ***/GO.
Warm Regards
The Edcon Team
Best regards,
Today it's the 24 April and I have been waiting for assistance since 24 March.
Today it's the 24 April and I have been waiting for assistance since 24 March.