Dissatisfied with wrong advice provided by salesperson

<p>On 25 June 2016 i went to Edgars to buy my facial creams and serums. I also wanted a dark spot corrector. I was advised to buy the dreamtone serum, No. 3. Apparently i was informed that No. 3 is the one for black people. When i started using it I started getting darker. My skin looked tanned. I googled the reviews for the dreamtone serum and that is when i realised that there were 3 shades. The reviewer indicated that one of the effects of using the dreamtone serum No. 3 was that it would give you a tanned tone. It is then that I also realised that there are 3 different shades for 3 skin types. When i called the luxurious call centre, Reference 15001 i was informed that i had been given the wrong number for my face. I should have been given serum No.2 instead. I was advised to buy SPF suncreen cream so that my face can recover. I am very disappointed that I am now being informed to buy an extra SPF suncreen cream to deal with the incompetency of the sales people who sell these facial products. Why is it that the people are not receiving proper training so that they can give customers the correct advice??? As women we are always working hard at improving our skins and i do not expect to be given wrong advice on such basic issues; and on top of that be informed to use my money to correct the bad advice provided! I am a very dissatisfied customer.</p>