1 reviews | Active since Jan 2017
Again, RMCS has managed to disappoint and not keep their word. A couple of weeks ago I had a huge problem with RMCS not assisting me in issuing a Sim Swal Letter of Authorisation. I asked them to cancel my contract. A guy called Themba called me one morning to find out if I received the letter after many attempts to get hold of the company. He assured me that my number will be released from the contract but as it turns out my number is still on this damn contract. I just tried to call the company and AGAIN nobody is answering the damn phone. He told me that I would receive an SMS confirming that my number is no longer on contract. I still haven't received that SMS
RMCS do something about your services and do something about my number. I no longer want to be on this contract
I kindly urge Edgars to assist me in cancelling my subscription since this company that is affiliated with Edgards is so unreliable and forever lying to people. I am on this contract because of my account with Edgars, which is so unfair that Edgars is associating its clients with ******
Reference EDSW 180 ********** 32
Thank you for making contact with us .We apologise for the inconvenience and frustrations caused to you. Please be advised that the airtime contract has since been cancelled 5/4/18. We will escalate your query to RMCS management to assist you .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for making contact with us .We apologise for the inconvenience and frustrations caused to you. Please be advised that the airtime contract has since been cancelled 5/4/18. We will escalate your query to RMCS management to assist you .***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
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