BD
Bennedict D
1 reviews | Active since Jun 2016
23 Jun 2019, 21:41
Dissapointing service
Even today Edgars failed to help me with the problem they created,they said i must block the phone which they know very well that its not possible due to the wrong IMEI number that was given.i have asked for my refund and they are ignring that and i hope that the legal route is the only option now
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Replies (1)
Edgars's replyOfficial
24 Jun 2019, 09:12Dear Bennedict
Thank you once again for making contact with us .
We apologise for the frustrations caused to you .
Kindly note that you can blacklist the handset or send us a confirmation letter in order to escalate the claim to the underwriter.
The reference remains the same : | ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you once again for making contact with us .
We apologise for the frustrations caused to you .
Kindly note that you can blacklist the handset or send us a confirmation letter in order to escalate the claim to the underwriter.
The reference remains the same : | ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply24 Jun 2019, 09:12
Official
Dear Bennedict
Thank you once again for making contact with us .
We apologise for the frustrations caused to you .
Kindly note that you can blacklist the handset or send us a confirmation letter in order to escalate the claim to the underwriter.
The reference remains the same : | ***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you once again for making contact with us .
We apologise for the frustrations caused to you .
Kindly note that you can blacklist the handset or send us a confirmation letter in order to escalate the claim to the underwriter.
The reference remains the same : | ***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,