1 reviews | Active since Oct 2017
Dissapointed
As being a valuable customer at edgars for a very long time. I am so sad and dissaopointed at the service i recieved. I have a contract with cell c at edgars for 6 months now. My fone is not charging that good it takes forever to charge. Not supose to do that Any way. I went into the store and told them i lost the invoice .but its a contract fone .i am sure they can pick it up on the system. The gal gladly told me she cant help me i need the invoice!!!!! So i have to pay everymonth a debit order for a broken fone. This is not on man.
We have escalated the complaint to the Edgars Promenade management to address with regards to the faulty cell phone that you will like to take in store for repairs and lost the till slip. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Promenade management to address with regards to the faulty cell phone that you will like to take in store for repairs and lost the till slip. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Promenade management to address with regards to the faulty cell phone that you will like to take in store for repairs and lost the till slip. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Promenade management to address with regards to the faulty cell phone that you will like to take in store for repairs and lost the till slip. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,