Dispute on the account

<p>Good day,</p> <p>I really am out of ideas as to what Edcon wants me to do. I have been into your stores calling in to your call centers and speaking to useless people. I cannot fathom why something so simple is such a drag with Edcon. There is an amont of airtime that is charged from my account on a monthly basis. I asked that this be stopped and reversed as I did not ask for it. I had problems with an occurance of ***** that took ages to resolve and it was a nightmare with blocked cards and the works. I have written emails but they seem to fall on blind eyes. Now you are telling me that my account is in arrears but its you that keeps charging for this airtime I did not ask for. Please fix this thing and if I find my credit record contaminated with the credit bureau I will have a fit. I do not owe Edcon anything, I demand that you fix this account once and for all or this will be the last communication I ever have with Edcon.</p>