SM
Shadi M
1 reviews | Active since May 2015
13 May 2015, 20:49
display products they dont have in store
I went to the store in Sandton to buy a phone Samsung galaxy S5 and they had it on display but when I asked the lady at cellphone dept she just said 'out of stock\ with a bad attitude. I want the phone and I saw it on display so I expected them to have it in store. I want it and I want can some one from edcon do some thing about it!!! I saw it on display at Edgars Sandton."
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Edgars's replyOfficial
14 May 2015, 17:29Hello kereelefe,
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we keep some of our handsets on display when orders have been placed from our supplier for phones that are out of stock, however we currently have no information as to when stock will be arriving in store for the handset you require.
The reference for your query is as follows: ***/GO
Thank you for your honest feedback, as we were not aware that this is an inconvenience to our customers and will therefore raise these concerns with management.
Kind Regards
The Customer Experience Team
***
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we keep some of our handsets on display when orders have been placed from our supplier for phones that are out of stock, however we currently have no information as to when stock will be arriving in store for the handset you require.
The reference for your query is as follows: ***/GO
Thank you for your honest feedback, as we were not aware that this is an inconvenience to our customers and will therefore raise these concerns with management.
Kind Regards
The Customer Experience Team
***
Edgars's reply14 May 2015, 17:29
Official
Hello kereelefe,
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we keep some of our handsets on display when orders have been placed from our supplier for phones that are out of stock, however we currently have no information as to when stock will be arriving in store for the handset you require.
The reference for your query is as follows: ***/GO
Thank you for your honest feedback, as we were not aware that this is an inconvenience to our customers and will therefore raise these concerns with management.
Kind Regards
The Customer Experience Team
***
Please note that our attempts to contact you on the number provided have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
Kindly be advised that we keep some of our handsets on display when orders have been placed from our supplier for phones that are out of stock, however we currently have no information as to when stock will be arriving in store for the handset you require.
The reference for your query is as follows: ***/GO
Thank you for your honest feedback, as we were not aware that this is an inconvenience to our customers and will therefore raise these concerns with management.
Kind Regards
The Customer Experience Team
***