HD
Hester D
1 reviews | Active since Mar 2017
23 Mar 2017, 07:44
Dishonnest
<p>Edgars phoned me with a balance to settle my account. I trusted them and gave them my banking details for a debit order. On recording I told the lady that she musnt dedect the amount before 30 March 2017.</p> <p>Guess what, they just took it from my account on the 23rd of March 2017.</p> <p> </p> <p>When I tried to call them, the lady whom answer said, no she cant help me and gave me another number to phone. After doing so, no one even bother to answer.</p> <p> </p> <p>I want my money back in my bank account it isnt end of the Month like I spesifically requested</p>
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Replies (2)
Edgars's replyOfficial
23 Mar 2017, 11:41We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the account is handed over to the MBD agents , they are currently handling the account . They are the only team that has administration rights on the account and they will be able to assist further,below are their details
MBD handed over ***
Email: ***
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply23 Mar 2017, 11:41
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the account is handed over to the MBD agents , they are currently handling the account . They are the only team that has administration rights on the account and they will be able to assist further,below are their details
MBD handed over ***
Email: ***
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's replyOfficial
23 Mar 2017, 11:41We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the account is handed over to the MBD agents , they are currently handling the account . They are the only team that has administration rights on the account and they will be able to assist further,below are their details
MBD handed over ***
Email: ***
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Edgars's reply23 Mar 2017, 11:41
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the account is handed over to the MBD agents , they are currently handling the account . They are the only team that has administration rights on the account and they will be able to assist further,below are their details
MBD handed over ***
Email: ***
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,