VK
Vanessa K
1 reviews | Active since Jun 2014
21 Jun 2015, 21:54
Dishonesty
Leone Manneson from Customer Services responded in a very un satisfying manner she didn't even care to investigate telling me that the matter is handled by VVM such dishonest third parties they associate themselves with the matter is not resolved and I still get notifications to remind me to pay the rest
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Replies (1)
Edgars's replyOfficial
22 Jun 2015, 13:44Hello VANK40,
Thank you for raising your concerns with us. Please be advised we have referred your query to management at the accounts department, as you state you have settled the account. Investigations will be conducted and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised we have referred your query to management at the accounts department, as you state you have settled the account. Investigations will be conducted and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Best regards,
Edgars's reply22 Jun 2015, 13:44
Official
Hello VANK40,
Thank you for raising your concerns with us. Please be advised we have referred your query to management at the accounts department, as you state you have settled the account. Investigations will be conducted and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please be advised we have referred your query to management at the accounts department, as you state you have settled the account. Investigations will be conducted and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Best regards,