1 reviews | Active since Nov 2015
Dishonest *********** staff
<p>I clearly recall telling the teller that I DO NOT agree to the thank you card service fees. And if this is the case I will pay cash. She said that it is not a problem and I should simply sign to confirm that I will NOT be paying the monthly service fees. I received a statement with R22pm service fees? Is this fair. Furthermore, I emailed Edcon who claims that I signed to ACCEPT the fees. This is so deceiving and unprofessional! I demand that it be reversed. And Edcon, don't claim that "with raising costs you have to charge this"! FIX YOUR OWN PROBLEM! </p> <p> </p> <p>I </p>
Kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning regarding the service fee. They may be reached on the below details for follow up. Please find the below reference number for your email
***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning regarding the service fee. They may be reached on the below details for follow up. Please find the below reference number for your email
***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
