DISHONEST & *****
<p>I've had a query since the 7th of April to close my account with Edgars only to be told that there was a mobile content added on my account without my consent. I cancelled my cellphone insurance yet I am still being charged, instead of closing my account you keep telling me that you will contact Rcms if that's correct and they will call me but they never do. Now I just heard that more charges are added on my acccount. Can you please do me a favour and REMOVE from your datsbase and solve my problem before I use any foul language because this is simply milking us dry for nothing. You are a clohthing line not a BANK. </p>
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that need additional details like your account number or the cellphone number that is registered with RMCS in order to resolve the query for you.
Could you kindly call us back and quote the below reference number and provide us with the requested details.
Please find below reference number for this query:
***/GO
Should you need any further ***istance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that need additional details like your account number or the cellphone number that is registered with RMCS in order to resolve the query for you.
Could you kindly call us back and quote the below reference number and provide us with the requested details.
Please find below reference number for this query:
***/GO
Should you need any further ***istance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that need additional details like your account number or the cellphone number that is registered with RMCS in order to resolve the query for you.
Could you kindly call us back and quote the below reference number and provide us with the requested details.
Please find below reference number for this query:
***/GO
Should you need any further ***istance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for bringing the above concerns to our attention.
Firstly we would like to apologise for any frustrations occurred due to this incident.
Please be advised that need additional details like your account number or the cellphone number that is registered with RMCS in order to resolve the query for you.
Could you kindly call us back and quote the below reference number and provide us with the requested details.
Please find below reference number for this query:
***/GO
Should you need any further ***istance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,