Dishonest business practice

<p>I am disgusted in Edgars as a company.</p> <p> </p> <p>I got an account for the sole reason, to get a credit record. </p> <p>Have had an account since March 2015.</p> <p>I told the ladies , at the store, I don't want a funeral plan or anything else.</p> <p>This is purely for credut rating, so I can make debt.</p> <p> </p> <p>The nightmare started, when we didn't get the mms , but got replaced with threatning ladies phoning you, demanding you pay edgars.</p> <p> </p> <p>Even if you payed them, a few months ahead. The problem we only got to resolve, because my wallet got ******, and egdars had typed my email adress in incorectly.</p> <p>I thus started to get emails, but because I don't like debt, I pay my account and don't even look at them.</p> <p>In December 2016 I payed my account in full, feeling mighty proud of myself...However, i recieved an email, which was an invoice...to my horror I saw that Edgars was charging me for a funeral plan and Edgars VIP!!! Things I have never crossed out or selected when applying.</p> <p>And what makes it worse, is that I had recieved a phone call earlier in the year asking if I want a funeral plan, and Edgars trying to sell me all kinds of policies..which I do not want! I have a pension fund at work.</p> <p> </p> <p>Now I went in to Waterfall Edgars, to resolve the issue. The staff were great, and also thought this was very dishonest of a company to charge people for something they do not want or even signed for.</p> <p>I got connected on the phone with a lady, who said that because I have had the policies, I had to pay the outstanding balance, which is now at R182. I stated that Edgars has made money out of me dishonestly, and I am closing my account. The lady then said she will go look at my contract.. she went to look for it..and said nothing about it..just that because I have payed it for a while I must pay the outstanding balance.</p> <p> </p> <p>Thus, no proof I signed this..and for 2 years or more Egars has made money out of me and i have recieved no benefit from this, </p> <p>Let's do the math on 24 months </p> <p>R60 Edgars CLUB VIP</p> <p>R22.80 service fee- which Edgars charges you if you dont pay them...</p> <p>R 11.98 FUNERAL PROTECTION PLAN</p> <p>Total R94, 78</p> <p>Now R60 + R11.98=R71.98</p> <p> </p> <p>R71.98 X 24 MONTHS=R 1727, 52</p> <p> </p> <p>That is the minimum amount Edgars has made out of me..if they did it to me , to how many other people have they done this? The poor goggo buying school clothes for her grandkids? The single mom, trying to make ends meat??</p> <p>I refuse to pay a single cent to Edgars..I have closed my account, but I guess they will blacklist me now, because I owe them R182,37 !! When they have made more than R1725,52 out of me!</p> <p>The R182, 37 is for two months of this dishonesty that I have been charged for.</p> <p> </p> <p>So what must a consumer do?? Please sort this out, I'm done paying for things that I did not ask for. I refuse to pay this.. R60 is alot of money to just charge, that can buy food for hungry families..that can go towards my studies..not into a company's pocket!!!R1725- that is enough money for someone to pay for a child's school fee, or better their life!</p> <p> </p> <p>And even after closing account, I just recieved a sms from them about a prpmotion!!I don't want to support this company-ever!</p> <p> </p> <p>Looking for honest retailer , who I can have a credit record with..open to suggestions.</p> <p>In the mean time, I hope someone can help me..because I am furious. Furious that I just payed my bills like a sheep, and had to deal with this dishonest company that just threatens their customers!</p> <p> </p>