DISHONEST

Disappointment can't even come close to what i feel at this stage!! I rarely get frustrated, but I have with Edgars! Since 2022 I have been trying to close my Edgars account - in person and in writing. For months/years I was convinced the account WAS closed, but then I suddenly got an email from their collection department demanding money they claim is outstanding for fees and services! I paid the money and once again confirmed the account to be closed and, if not, to close it... Now they claim MORE money and say they want a settlement letter [which I did not get when I paid the previous amount they claimed!] Now they say: "Payment of full outstanding balance does not close the account ..."! How in the world do I CLOSE an "ACCOUNT" WITH EDGARS that I do not use and have already requested to be closed and believed it to be closed!?!? Is this how things work - you cannot close an account which you do not use, have paid in full and requested it to be closed. They just keep on claiming money and close the door!!