1 reviews | Active since Feb 2012
Disgusting services from all Edgars thus far.
Customer service at Edgar is disgusting. Received damaged goods first. Ask Greenstone to wrap some of my other goods and they said they do not have any small boxes. I then asked them to check if they can see where a certain item was. They did and then I ask them to call them. I was told that I must call myself. According to their system Eastgate had the item. Drove all the way to Eastgate only for them to tell me that they do not have the item. Spoke to the Manager at Greenstone and was advised that he will get someone to follow up with Clearwater and I havent received any feedback. Tried calling Clearwater numerous times and the phone just rang. Eventually got through and then the lady tells me I must dial another number. Called the other number and then I was told to call back in 5 mins.
What service is this.
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and disappointment caused to you in our stores.
We have tried contacting you to no success. Please provide us with the item code so that we can search for it and contact you once again .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Thank you for sharing your experience with us.
Please accept our sincere apologies for the frustrations and disappointment caused to you in our stores.
We have tried contacting you to no success. Please provide us with the item code so that we can search for it and contact you once again .
***/GO
Kind regards
Edgar's Customer Experience Team
***
Best regards,
Please see if there are any available pairs in Durban, alternatively can you order a new pair that is not DAMAGED.
Please see if there are any available pairs in Durban, alternatively can you order a new pair that is not DAMAGED.
