Disgusting Service Ever!

<p>I have been a customer of Edgars/Jets for 17 years. Never have I come across such ghastly service.</p> <p>I went to the store to pay my account, only to find out that once my account is paid, it will be closed.</p> <p>When questioning the consultant as to why? I was told that to call the head office. In doing that, a manager at the head office advised my wife that all I needed was to bring my ID book and proof of address to remove the block.</p> <p>I done exactly what the manager advised and was told again by the consultant in store that the account will be closed and I would have to re-apply for my account again! What bull sh*t is that.</p> <p>Clearly the head office staff and the store consultants speak two different language and don’t know what is happening in their business including the manager!</p> <p>Clearly Edgars /Jet don’t need customers if they closing the account on behalf of their customers!</p> <p> </p> <p>Typical disconnect between the stores staff and head office once again, I went to pay my account and before paying I asked what the balance was and paid it.</p> <p>To ensure that the account was actual closed “as per whoever decided to close the account at EDGARS/JETS “ I told the consultant to phone head office and was told that I owe 33 cents! REALLY!</p> <p> </p> <p>You people make me sick with you unprofessionalism!</p> <p> </p> <p>I will not ever want an account with such pathetic customer service again!!</p>