Disgusting service

<p>I app**** for an account about a month ago. Was told to resend my payslips as they were not clear which i had done and i received no feedback. Then contacted the call centre and the agent advised me to go into an Edgars store with the documents. I went into an Edgars store and the lady advised that edgars will call me as my application is pending. I have since contacted the new accounts department twice and gone into an Edgars store again and im either being told im still in the que or the application is pending. Can someone please assist me with this.</p>