rN
ronel N
1 reviews | Active since Mar 2014
31 Jan 2015, 19:45
disgusting service
Earlier today I popped into edgars in greenstone and came across denim shorts that went for 149, as I approached the till it scanned for 210. Firstly that is not my fault and secondly I DO NOT appreciate for being embarrassed in public by the manager and staff and being accused of tampering with the label. I actually stormed off without buying a thing due to such humiliation that I refuse to tolerate! Please see to this I've never felt so belittled before!
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Edgars's replyOfficial
03 Feb 2015, 09:53Hello jrnaransamy,
It is with great displeasure to hear of the overall experience. That is certainly not the type of service we render to our customers thus we have referred this matter to management to investigate and revert with feedback. We value our customers as they are the life blood of this organisation. We assure you all matters raised with regards to the different price did not fall on deaf ears. Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
It is with great displeasure to hear of the overall experience. That is certainly not the type of service we render to our customers thus we have referred this matter to management to investigate and revert with feedback. We value our customers as they are the life blood of this organisation. We assure you all matters raised with regards to the different price did not fall on deaf ears. Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Edgars's reply03 Feb 2015, 09:53
Official
Hello jrnaransamy,
It is with great displeasure to hear of the overall experience. That is certainly not the type of service we render to our customers thus we have referred this matter to management to investigate and revert with feedback. We value our customers as they are the life blood of this organisation. We assure you all matters raised with regards to the different price did not fall on deaf ears. Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
It is with great displeasure to hear of the overall experience. That is certainly not the type of service we render to our customers thus we have referred this matter to management to investigate and revert with feedback. We value our customers as they are the life blood of this organisation. We assure you all matters raised with regards to the different price did not fall on deaf ears. Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***