Disgusting service

Wish I could give them a negative rating. This is the most useless company in the world. People then wonder why they in financial difficulty. Its because of f their disgusting service of total lack there off.

I Placed an order at a long time. Sent multiple email following up and they never ever have the decency to respond. When you call they promise to get back to you and never do. I Eventually got fed up after a approximately month of runaround and cancelled my order . A week or so later after the order was cancelled they call me to say that the order is ready to collect. I explained that the order has been cancelled and that this order needs to be credited.

Imagine my surprise when i received a call from their accounts department wanting to know when i will be making payment. I have subsequently sent several email to follow up on why the credit note has not been passed. Was not surprised that they have not bothered to respond after several emails. Emailed 4 different emails including 2 for accounts department.

To date the credit has not been passed and they still have the audacity to charge me interest over and above the initial invoice for an order that was never delivered or collected.

Beware people. They are ripping customers off to make up for their financial woes.

There lack of feedback response is the worst in the world. I have never experienced such disgusting service from such a big company in my life. They treat their customers like they don't exist.

Hopefully somebody now has the decency to come back to me.