Disgusting service

I bought something and returned something from Edgars in Melrose.<br> The R400 went off from my card but the return was declined.<br> The lady said they need to give me cash but they do not have cash and I must come back <br> Oriana made a note on my receipt.<br> I also have the declined receipt.<br> when I went back and spoke to Oriana she has a terrible attitude, she was extremely rude and she does not want to give me my money.<br> PLEASE CAN SOMEBODY SORT THIS OUT.<br> Thanks<br>