disgusting service
my husband recently had a listing on his credit profile by edgars on the listing it states the account was opened in 2017 which we unaware of ...... how are they able to do this
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Replies (2)
Edgars's replyOfficial
24 Jul 2019, 15:10Hi Donna
Thank you for making contact with us regarding the ********** account.
We apologise for the frustrations caused to your husband.
Please advise him to report this incident to the police and submit an affidavit and a copy of his ID in-store whereby they will assist him in filling in a dispute claim form.
The investigations will take approximately 10 days to finalize and also the credit profile will be updated.
Our ***** team will then provide him with the outcome of their investigations.
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for making contact with us regarding the ********** account.
We apologise for the frustrations caused to your husband.
Please advise him to report this incident to the police and submit an affidavit and a copy of his ID in-store whereby they will assist him in filling in a dispute claim form.
The investigations will take approximately 10 days to finalize and also the credit profile will be updated.
Our ***** team will then provide him with the outcome of their investigations.
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
Edgars's reply24 Jul 2019, 15:10
Official
Hi Donna
Thank you for making contact with us regarding the ********** account.
We apologise for the frustrations caused to your husband.
Please advise him to report this incident to the police and submit an affidavit and a copy of his ID in-store whereby they will assist him in filling in a dispute claim form.
The investigations will take approximately 10 days to finalize and also the credit profile will be updated.
Our ***** team will then provide him with the outcome of their investigations.
***/GO
Kind regards
Edgars Customer Experience Team
Thank you for making contact with us regarding the ********** account.
We apologise for the frustrations caused to your husband.
Please advise him to report this incident to the police and submit an affidavit and a copy of his ID in-store whereby they will assist him in filling in a dispute claim form.
The investigations will take approximately 10 days to finalize and also the credit profile will be updated.
Our ***** team will then provide him with the outcome of their investigations.
***/GO
Kind regards
Edgars Customer Experience Team
Best regards,
's updateReviewer Update
24 Jul 2019, 15:47i feel that is totally unfair that i should go and stand in the store nd and fill out dispute form i have an email address please send me the dispute form which i will complete and send back with the avidavit and ID thank you
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's update24 Jul 2019, 15:47
Reviewer Update
i feel that is totally unfair that i should go and stand in the store nd and fill out dispute form i have an email address please send me the dispute form which i will complete and send back with the avidavit and ID thank you
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