1 reviews | Active since Mar 2019
Disgusting Retailer in South Africa!
Last week, I settled my account with Edgars, and the retailer kept on adding unknown additional charges on my account. I complained at Hello Peter.com and the lady from Edgars stores in JHB with this number: ********** called me and confirmed that my balance is R0.00 and that I should expect my paid up letter in 48 hours. The letter has not been sent. I just called Edgars again for the 50th time, the call centre agent says there's another balance on my account. As far as I am concerned, I have paid more than what I was supposed to pay and everyday, new charges are added onto my account which restricts me from finishing my account. I am beyond irritated by this selfish retailer and I am taking this court. Zikhona Tshwaku, ********** 105.
Thank you for taking our call and please accept our sincere apologies for any frustrations occurred due to this incident.
As discussed telephonically please be advised your complaint is referred to our collections management team to investigate and resolve the complaint within the next 48 hours.
NB: The payment in question might have updated late hence the collections notifications.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for taking our call and please accept our sincere apologies for any frustrations occurred due to this incident.
As discussed telephonically please be advised your complaint is referred to our collections management team to investigate and resolve the complaint within the next 48 hours.
NB: The payment in question might have updated late hence the collections notifications.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***