DISGUSTING ***** FROM EDGARS

I last bought on my Edgars account 3-4 years ago. In the interim I have been charged interest and airtime which I have not asked for. Eventually when getting the sms's I went in to Claremont Customer Services, consultant had a look and confirmed I have been charged airtime. I explained I dont buy airtime on my account as I have a cellphone contract with Telkom and she indicated that she would notify their head office. Few months down the line same thing happens I go into KC Edgars, explain my story all over and consultant says she will get them to contact me. Nothing happens. Then this amount is now just running up and eventually I go to CW Edgars and the manager sends an email to Direct Axis who has now taken over Edgars to contact me, a month later no response, I send another email, no response. Then I am called by ITC to indicate that I have been handed over...I emailed Edgars and direct axis again no response. So until now I have received NOTHING no response from Edgars to resolve the matter but I received an sms two weeks ago to advise that I have been handed over to the debt collecting attorneys. THIS IS ABSOLUTE *****!!!! For months even years Edgars is charging me interest and airtime which I have not signed for. I cannot even get a statement to prove this as nobody contact me. No wonder their branches are closing because their service is absolutely pathetic and sucks big time. Now I am being advised by consultants to just pay it. Why should I??? I havent bought anything. At one time one of the consultants from debt collectors advised me to just pay it....how clever can you be!!! So I am now going to be blacklisted for ***** on my account coming from an Edgars stupid system or internal staff creating this **** on my account. I am so fed up with this!!!!!!!!