AR
Avril R
1 reviews | Active since Jul 2011
10 Feb 2015, 12:25
DISGUSTING CUSTOMER SERVICE
i purchased 2xR50 cell c airtime vouchers via OTA.the 1voucher worked&
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Replies (1)
Edgars's replyOfficial
12 Feb 2015, 13:07Hello avriffel,
Our attempt to contact you at 12:48 PM was unsuccessful. Please note we have liaised with RMCS and they wanted to confirm the date of purchase so they may escalate this query to their admin department. However, the consultant assured that you will be contacted as all of this has been an inconvenience to you. We apologise for the overall experience. Herewith is the reference from OTA: 120215NON2
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 12:48 PM was unsuccessful. Please note we have liaised with RMCS and they wanted to confirm the date of purchase so they may escalate this query to their admin department. However, the consultant assured that you will be contacted as all of this has been an inconvenience to you. We apologise for the overall experience. Herewith is the reference from OTA: 120215NON2
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply12 Feb 2015, 13:07
Official
Hello avriffel,
Our attempt to contact you at 12:48 PM was unsuccessful. Please note we have liaised with RMCS and they wanted to confirm the date of purchase so they may escalate this query to their admin department. However, the consultant assured that you will be contacted as all of this has been an inconvenience to you. We apologise for the overall experience. Herewith is the reference from OTA: 120215NON2
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 12:48 PM was unsuccessful. Please note we have liaised with RMCS and they wanted to confirm the date of purchase so they may escalate this query to their admin department. However, the consultant assured that you will be contacted as all of this has been an inconvenience to you. We apologise for the overall experience. Herewith is the reference from OTA: 120215NON2
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,