Disgusting behaviour by Edgars

3 months ago, Edgars phoned my wife and offered her an airtime subscription. She did not agree to it, and the call got cut off. Since then, we have been receiving an account from them, asking for payment. We have cancelled the account, but they still are demanding the back payment.

Every single time this happens, we have called them, tell them the story and they have promised to send the recording of the call. This never happens, and the entire cycle repeats itself.

Eventually, out of desperation, I logged a complaint here. They immediately called me and promised to send the recording. Although they never did, 3 weeks ago they called my wife and told her that it had been fixed, and she does not owe anything.

However, this morning we received an email stating that we still owe R200 on the account and that she has been reported to the credit bureau.

Thus far this incident has cost me:

1) hundreds of rand of phone calls trying to sort this out 2) my credit rating 3) hours and hours of my time

All for something I NEVER SIGNED UP FOR!!