Disgusting and Abysmal Call Service

The 2nd most disgusting and abysmal call service i have ever had the displeasure of contacting[the first being MIOSA], if you could consider the following a service: when given limited option automated self service and lazily rude call service agents who merely make a one second non-sensible noise then putting call immediately through to automated ratings. And this occurred three calls in a row. Not to mention the 365 day a year joke that is trying to view your account or balance or anything related to your account via the relevant website, as nothing account related ever appears and suffer the sites poorly setup navigation links, after of course registering & logging in.

This is what has happened to the already low service, since RCS has taken over. Just goes to show that such companies put importance only on profit and any proper sense of customer service is a mere after thought because such basic business practices no longer concerns RCS, as creating a mostly automated answering machine for such things seems to suffice for them and a reflection of the standard of service their customers deserve.

I'll probably need to visit a store in order to "hopefully" get my issues with my Edgars & Club account resolved, but considering the level of service already "received" i should perhaps not hold my breath as i would run a high risk of passing out or dying.