Disgusted with the service at Clearwater! Robbing clients, incorrect prices , lying to clients...

I completed a hello peter complaint in September/October regarding Edgars Clearwater charging me to much on a baby's blanket, Kgoso(manager at the time) called me on the 10th October and apologized. He said that I must come to the store to return in and he will give me a R250 voucher. I was highly pregnant at the time which I explained to him. I went to Edgars Clearwater in December around the 20th and spoke to a new manager Oriana as Kgoso left to another branch. She said that she will call him and get back to me. Left me standing there and was not very helpful. I advised the cashier that was assisting me that I was leaving and that Oriana must call me. Guess what , she didn't call me. I called her a few times and spoke to her, she confirmed that she will better the R250 voucher that was promised to me and will give me R350! To date, nothing has happened. I called Edgars today and was advised that Oriana moved to credits or something, then she cut the call when I requested to speak to the manager! What pathetic service, I am disgusted. I have an account with Edgars for the past +- 15 years. Please check my credit record. The closest Edgars is Clearwater and we shop there on a regular basis. Disgusted by the lack of service.