Disgusted with service

I recently got an email from Edgars saying that I need to pay my account before it reflects negatively on my credit record. I just paid the balance because I do not want to have a bad credit record.<br> <br> When I phoned Edgars to find out what I was paying for, they told me I was now a VIP member and it will cost me R65 per month. WHO ON EARTH GIVES YOU PERMISSION TO MAKE ME A VIP MEMBER without me knowing?????? Catch a wake up, the service in your shops is shocking too - I was told there is no one to help me find the right shoe size because Edgars is a 'self-service' shop!!!