DISGUSTED WITH EDGARDS LACK OF RESPONSE

26th January my bank account was frozen for unknown reasons. I tried to make contact with Edgars and was put from department to department, as I am calling from work it is very difficult for me to hold on for so long. I sent an email explaining my problem as to why payment will be late and then on 9 Feb I received an email from RCS to which I rep**** and again explained my situation and that I am having problems with my bank account. Not one phone call, no reply to my emails and the on the I got an sms saying that if I wanted Edgars to call me back I should reply with the number 1, which I did and am still waiting for fo my reply. I think it is disgusting that nobody acknowledges my emails etc and now I have been charge a penality and interest of over R300. Totally disgusted and want the interest reversed as it was out of my control, other institutions understood my dilema and were very kind enough to assist BUT NOT EDGARS/RCS

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