DISGUSTED SERVICE

<p>I CALLED EDGARS ACCOUNTS DEPT THIS MORNING, EXPLAINED TO THEM MY PROBLEM THAT I AM OWING A BALANCE OF R1 344.94, BUT EDGARS INSTALLMENT DUE IS R713.30. THIS DOES NOT MAKE SENSE!!!! MY PROBLEM IS THAT I CALLED AND WAITED FOR 12 MINUTES TO SPEAK TO A MANAGER THAT COULD HELP ME, AS THE LADY THAT TOOK MY CALL SAID SHE CANNOT ASSIST AS SHE DONT KNOW HOW THE ABOVE FIGURES DOES NOT RING A BELL IN HER HEAD THAT THIS INSTALLMENT DUE DONT MAKE SENSE AND IS TOO HIGH. I WAITED 12 MINUTES AND THE CALL WAS NOT ANSWERED BY A RESPONSIBLE INDIVIDUAL AND THEREAFTER THE CALL WAS CUT. PLEASE CONTACT ME NOW AS I AM DISGUSTED BY THE APPAULING SERVICE FROM EDGARS. THIS NOT THE FIRST TIME I AM HAVING THE ABOVE PROBLEM. EQUIP YOUR STAFF WITH THE MAINTALITY TO RESOLVE THESE ISSUES!!!!! I AM NOT WASTING MY TIME CALLING YOU, CONTACT ME ASAP TO RESOLVE MY ISSUE</p>