CN
CLAUDINE N
1 reviews | Active since Aug 2015
21 Aug 2015, 13:49
DISGUSTED IN THERE PRODUCTS
I BOUGHT UNDERWEAR AT EDGARS AND AFTER TWO WEEKS THE PART THAT COVERS THE PRIVATE PART STARTED TURNING COLOUR...LIKE THERE WAS JIK ON IT.I CANT UNDERSTAND THAT YOU PAY SO MUCH FOR QUALITY BUT RECEIVE ****..I MIGHT ASWELL BUY AT A R5 STORE.
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Edgars's replyOfficial
24 Aug 2015, 15:30Hello I WANT A REFUND,
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we do not refund or change underwear unless there is a quality defect. Please note it should not be more than 30 days. Kindly take the underwear to the store with the proof of purchase and the store manager will use his discretion.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we do not refund or change underwear unless there is a quality defect. Please note it should not be more than 30 days. Kindly take the underwear to the store with the proof of purchase and the store manager will use his discretion.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Edgars's reply24 Aug 2015, 15:30
Official
Hello I WANT A REFUND,
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we do not refund or change underwear unless there is a quality defect. Please note it should not be more than 30 days. Kindly take the underwear to the store with the proof of purchase and the store manager will use his discretion.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we do not refund or change underwear unless there is a quality defect. Please note it should not be more than 30 days. Kindly take the underwear to the store with the proof of purchase and the store manager will use his discretion.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***