Disgusted customer

I was so disgusted, angry, annoyed by the service that I received on the 22nd of June in Edgars West street from the Risk Manager that was on duty by the name of Ayanda Zakwe who was called to attend my complaint about the Guess Jean that I bought on the 19th of May that I noticed that it was fraying on the right hand side front loop and then decided to return it back because I didn't expect that to happen after being charged R799 for it and only wear it twice. This gentleman told me that they are not sure if I bought it from them since I had no receipts but I had the bank notification about the transaction from my phone that had amount,date and time of which he wasn't interested of even looking at it. He told me that he needed only the receipt from me, what made me more angry is when he told me that there are so many **** Guess jeans under the bridge by the workshop and I took that as an insult because to him it looked like I can't afford to buy Guess jean for cash in Edgars. The worse part was that the same Guess jeans in the hangers had the same problem in same place and I brought it for them to see that it looks like is the factory fault and he showed no interest at all. He concluded everything by saying he is "DRAWING A LINE NO FURTHER COMMUNICATION REGARDING THIS" he's not going to entertain my story and I can phone call center if not happy and left me like that. As I was standing there confused about his service and how he embarrassed me in front of his colleagues and customers in the shop fuming with anger, enquiry lady by the name of Shalone asked me if I've got the card number that I used because I used my Nedbank cheque card to pay. It took less than two minutes for her to pull out the receipt and Margaret Orlando, manager in kiddies department is the one who authorized that for me to get back my money. Ayanda Zakwe, you are a very rude person who takes people for granted hope this teaches you a lesson not to misjudge customers regardless of your position because you don't know who you dealing with. I need an apology on that.