PC
Pamela C
1 reviews | Active since Jul 2011
30 Dec 2015, 09:07
DISGUSTED BY BEING MISLED BY MANAGER
My mum, bought a MANGO skirt in Gateway on the 28/12 . The fitting rooms were busy BUT she asked the cashier if she could return the skirt if it was unsuitable in Richards Bay. The cashier assured her \that it would be FINE as long as she retained her slip & within 30 days". The next day"
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Edgars's replyOfficial
03 Jan 2016, 12:23Hello docbay,
Thank you for notifying us of this incident. Please be advised Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly.
Kindly note we have stores all around South Africa for the convenience of customers. We apologise for the manner in which this matter was handled but we assure you all concerns raised will be addressed and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of this incident. Please be advised Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly.
Kindly note we have stores all around South Africa for the convenience of customers. We apologise for the manner in which this matter was handled but we assure you all concerns raised will be addressed and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply03 Jan 2016, 12:23
Official
Hello docbay,
Thank you for notifying us of this incident. Please be advised Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly.
Kindly note we have stores all around South Africa for the convenience of customers. We apologise for the manner in which this matter was handled but we assure you all concerns raised will be addressed and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of this incident. Please be advised Edcon sets high standards for the service rendered to customer and any service not indicative of our standards should be addressed accordingly.
Kindly note we have stores all around South Africa for the convenience of customers. We apologise for the manner in which this matter was handled but we assure you all concerns raised will be addressed and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***