Disgraceful service, *********** of communicating properly!

<p>I want proof that it was communicated telephonically and in writing that my account is being closed while it was happening. Because I know NOBODY told me this. I want the timeline of all communication sent to me.</p> <p>I also want to know why if my account is closed do I STILL GET DAMN STATEMENTS and why does accounts department confirm all my details and say I have an account, why does the system say I STILL HAVE AN ACCOUNT!!!! GET SOMEONE WHO CAN ACTUALLY READ AND UNDERSTAND TO RESPOND TO ME THIS TIME INSTEAD OF A *********** dumb @$$ WHO USES A TEMPLATE! </p>