DISGRACEFUL SERVICE FROM EDGARS CALL CENTRE AGENT TODAY

Attention Senior Management Your Customer Service Agents or whatever position they call themselves are lacking in any attempt to resolve complaints about pricing...I have just had a VERY RUDE AND ARROGANT Woman call me just now...She is offensive and cheeky..I demanded her name when I said I am taking this matter further and she told me GO AHEAD AND TAKE IT FURTHER !!! Clearly not concerned about integrity and upholding any etiquette over the phone ! Yes she refused to give her name and put down phone !!! Is this the standard of Service that customer's have to contend with ? If I was in charge she would be shown the front door !