SV
Sinazo V
1 reviews | Active since Dec 2011
16 Aug 2019, 14:02
************** against customer's
I was discriminated against by the brand Manager of Clearwater Edgars store. And I had to close my account with immediate effect. Black customer's are not treated the same as the white customer's. After standing in the queue for more than 30 minutes and the allow a white lady behind me to pass and pay. I left the merchandise there was so and at this incident. Not shopping at any Edgars store ever
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Replies (1)Edgars's replyOfficial
16 Aug 2019, 16:35Dear Sinazo
Thank you for sharing your in-store experience with us.
Please accept our sincere apologies for the frustrations and disappointment caused to you in our store.
By copy of your mail we will advise our senior manager so that corrective measures may be taken in order to remedy our shortfalls.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your in-store experience with us.
Please accept our sincere apologies for the frustrations and disappointment caused to you in our store.
By copy of your mail we will advise our senior manager so that corrective measures may be taken in order to remedy our shortfalls.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply16 Aug 2019, 16:35
Official
Dear Sinazo
Thank you for sharing your in-store experience with us.
Please accept our sincere apologies for the frustrations and disappointment caused to you in our store.
By copy of your mail we will advise our senior manager so that corrective measures may be taken in order to remedy our shortfalls.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for sharing your in-store experience with us.
Please accept our sincere apologies for the frustrations and disappointment caused to you in our store.
By copy of your mail we will advise our senior manager so that corrective measures may be taken in order to remedy our shortfalls.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
