Disappointing Service

My Edgars account is still incorrect i received my order without 2 items and was only credited for 1 item. Kindly call me to rectify my account and am so disappointed with Edgars, it's been months of trying to receive my order and correct my statement. I would also like to use my Edgars points towards my payment of my account.

Can someone from Edgars contact me urgently to resolve these issues.